Privacy Policy

Last Updated: September 20, 2026

At WeMatri.com (“WeMatri,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website, mobile applications, and related matrimonial services.

This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and the choices and rights available to you.

By accessing or using WeMatri.com, creating an account, or using our services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

To provide matrimonial and matchmaking services, WeMatri may collect information that you provide directly to us.

Account and Contact Information

This may include your:

  • Name
  • Email address
  • Mobile number
  • Password or authentication information
  • Country and location
  • Date of birth or age
  • Gender

Matrimonial Profile Information

When creating or updating your matrimonial profile, you may provide information such as:

  • Marital status
  • Religion
  • Community or other background information
  • Mother tongue
  • Nationality
  • Country, state, city, or place of residence
  • Education
  • Profession and occupation
  • Employment information
  • Income information, where voluntarily provided
  • Height and other profile characteristics
  • Family information
  • Lifestyle information
  • Personal description
  • Partner preferences
  • Photographs and other profile content

Some profile information may be considered sensitive personal data under applicable privacy laws. We process such information only where permitted by applicable law and, where required, with your consent.

Information About Family Members

If a profile is created or managed by a parent, guardian, sibling, relative, or other authorized person, we may collect information about both the profile owner and the person managing the profile.

The person creating or managing a profile on behalf of another individual is responsible for ensuring that they have appropriate permission to provide that individual's information.

Verification Information

Where WeMatri offers profile or identity verification, we may request additional information or documentation necessary to verify the authenticity of an account.

We will only request information reasonably necessary for the applicable verification process.

Payment Information

If you purchase a paid membership or other service, payment information may be processed through our authorized payment service providers.

WeMatri may receive transaction-related information such as payment status, transaction reference, subscription type, amount, and payment date.

We do not intentionally store complete credit or debit card details when those details are processed directly by an authorized payment provider.

2. Information Collected Automatically

When you access WeMatri.com, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Device identifiers where permitted
  • Login information
  • Pages viewed
  • Date and time of access
  • Website activity
  • Referring URLs
  • Cookies and similar technologies

We may use this information for security, fraud prevention, service improvement, troubleshooting, analytics, and maintaining the functionality of WeMatri.

3. How We Use Your Information

We may process personal information for purposes including:

  • Creating and maintaining your WeMatri account
  • Creating and displaying your matrimonial profile
  • Providing matrimonial search and matching functionality
  • Showing potentially relevant profiles
  • Enabling communication between members
  • Applying your partner and search preferences
  • Verifying accounts or profiles
  • Providing customer support
  • Processing memberships and payments
  • Sending account, service, verification, and security communications
  • Sending promotional communications where permitted
  • Detecting fraudulent, fake, abusive, or suspicious accounts
  • Preventing misuse of our services
  • Protecting members and our platform
  • Improving our website, applications, features, and user experience
  • Analyzing service performance
  • Enforcing our Terms and Conditions
  • Complying with applicable legal and regulatory requirements

We seek to collect and process information that is reasonably necessary for these purposes.

4. Visibility of Your Matrimonial Profile

WeMatri is a matrimonial platform. Therefore, certain information you add to your matrimonial profile is intended to be visible to other eligible users according to the functionality and privacy settings provided by the platform.

Depending on your settings and available features, visible information may include your:

  • Profile name or profile identifier
  • Age
  • Photograph
  • Location
  • Religion/community information
  • Education
  • Occupation
  • Marital status
  • Family information
  • Personal description
  • Partner preferences
  • Other information you choose to include in your profile

We encourage you to carefully consider what information you include in your profile.

Do not publish highly confidential information such as passwords, financial account details, credit card information, government identification numbers, or other information that is unnecessary for matrimonial matching.

5. Profile Photographs

Photographs uploaded to WeMatri may be displayed according to the privacy settings and features available on the platform.

Where photograph privacy controls are available, members may be able to restrict or manage who can view their photographs.

You should only upload photographs that you have the right and permission to use.

6. Communication Between Members

WeMatri may provide features allowing members to express interest in, contact, or communicate with other members.

Other users may therefore receive information you voluntarily provide during those communications.

Please exercise appropriate caution before sharing personal information such as your home address, financial information, identification documents, workplace details, or other confidential information with another member.

WeMatri cannot control how another user handles information that you voluntarily disclose to that person outside the platform.

7. Legal Basis for Processing

Depending on applicable law and the nature of the processing, WeMatri may process personal information based on:

  • Your consent
  • Performance of a contract or provision of services requested by you
  • Compliance with legal obligations
  • Legitimate interests where permitted by applicable law
  • Prevention of fraud, misuse, or security threats
  • Other lawful grounds recognized by applicable data protection legislation

Where consent is the applicable legal basis, you may withdraw your consent subject to applicable law and any processing that remains legally permitted.

Saudi PDPL guidance, for example, requires organizations to identify the legal basis and purpose for collecting personal data and provide this information to the data subject. National Data Governance Platform

8. How We Share Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share information where reasonably necessary with:

Other WeMatri Members

Information forming part of your matrimonial profile may be shown to other members according to your profile settings and WeMatri's functionality.

Service Providers

We may use trusted third parties to provide services such as:

  • Website and cloud hosting
  • Email delivery
  • SMS and OTP services
  • Payment processing
  • Customer support
  • Security and fraud prevention
  • Analytics
  • Application infrastructure

These providers may process information only as necessary to perform services on our behalf and subject to applicable contractual and legal requirements.

Legal and Regulatory Authorities

We may disclose information where reasonably necessary to:

  • Comply with applicable law
  • Respond to a lawful court order or government request
  • Investigate suspected fraud or unlawful activity
  • Protect the safety and rights of users
  • Protect WeMatri's legal rights
  • Enforce our Terms and Conditions

9. International Data Transfers

Because WeMatri may serve users from multiple countries and use technology or service providers operating internationally, personal information may in some circumstances be processed or stored outside the country in which you reside.

Where required by applicable law, WeMatri will implement appropriate measures for international transfers of personal information.

For example, Saudi Arabia's PDPL contains requirements governing processing and transfers of personal information, including circumstances involving processing outside the Kingdom. National Data Governance Platform

10. Cookies

WeMatri may use cookies and similar technologies to:

  • Keep users logged in
  • Remember preferences
  • Maintain website functionality
  • Improve performance
  • Understand website usage
  • Detect suspicious activity
  • Improve security
  • Provide analytics

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies.

Users may also manage cookies through their browser settings, although disabling certain cookies may affect website functionality.

11. Data Security

WeMatri takes reasonable administrative, organizational, and technical measures designed to protect personal information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Alteration
  • Loss
  • Misuse
  • Destruction

Measures may include access controls, authentication mechanisms, encryption where appropriate, secure communications, monitoring, backups, and security reviews.

However, no website, application, database, or Internet transmission can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their passwords and account credentials.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and satisfying applicable legal, accounting, security, dispute-resolution, and regulatory requirements.

When information is no longer required, we may securely delete, destroy, or anonymize it in accordance with applicable requirements.

This follows the general data-minimization and retention approach reflected in Saudi PDPL requirements, which state that personal data should be limited to what is necessary and should be destroyed when it is no longer necessary for the purpose for which it was collected, subject to applicable legal requirements. National Data Governance Platform

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

  • Know what personal information is being collected or processed
  • Access your personal information
  • Request correction of inaccurate or incomplete information
  • Update your profile information
  • Request deletion of your information
  • Withdraw consent where processing relies on consent
  • Request information about how your data is used
  • Object to or restrict certain processing where legally applicable
  • Request a copy of your personal information where applicable
  • Lodge a complaint with an appropriate data protection authority where applicable

Some rights may be subject to legal exceptions or verification requirements.

Saudi PDPL specifically requires privacy policies to explain data-subject rights and how those rights can be exercised. National Data Governance Platform

14. Account and Profile Deletion

Users may request deletion of their WeMatri account using the account settings, where this functionality is available, or by contacting us.

After receiving a valid deletion request, we will delete or anonymize personal information associated with the account, except where information must be retained for legitimate security purposes or where retention is required or permitted by applicable law.

Some information may remain temporarily in secure backups until those backups are overwritten or deleted according to our retention procedures.

15. Marketing Communications

With your consent where required, WeMatri may send information about memberships, features, offers, promotions, or service updates through email, SMS, notifications, or other permitted communication channels.

You may opt out of promotional communications using the unsubscribe or preference options provided.

Essential account, security, transactional, or service communications may still be sent where necessary.

16. Children's Privacy

WeMatri is intended only for individuals who are legally eligible to use matrimonial services and enter into marriage under applicable law.

WeMatri is not intended for children.

Users must satisfy the minimum age requirements specified in our Terms and Conditions and applicable law.

If we discover that an account has been created in violation of applicable age requirements, we may suspend or delete the account and associated information as appropriate.

17. Fake Profiles, Fraud and Misuse

WeMatri may process account information, device information, communications reported to us, and activity information where reasonably necessary to investigate:

  • Fake profiles
  • Impersonation
  • Fraud
  • Harassment
  • Scams
  • Unauthorized access
  • Abuse
  • Violations of our Terms and Conditions

Accounts violating our policies may be restricted, suspended, or terminated.

18. Third-Party Links

WeMatri may contain links to third-party websites, applications, payment providers, or services.

Their privacy practices are governed by their own privacy policies. WeMatri is not responsible for the privacy practices or content of independent third-party services.

We recommend reviewing their privacy policies before providing personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

When significant changes are made, we may provide notice through the website, application, email, or another appropriate method.

The Last Updated date displayed at the top of this policy indicates when the policy was most recently revised.

Privacy policies should be periodically reviewed as processing practices change; this is also specifically recommended in SDAIA's privacy-policy guidance. National Data Governance Platform

20. Contact Us

If you have questions, concerns, complaints, or requests relating to this Privacy Policy or your personal information, please contact:

WeMatri.com
Website: WeMatri.com
Email: info@wematri.com
Registered Company: TECMASCO
Registered Address: India

For privacy-related requests, please use the subject:

“Privacy Request – WeMatri”

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